Delivery & returns


If you order BEFORE 9am we will try to have your product dispatched that very day. We also use a delivery service that is usually within 48 hours, but normally you will receive them the next day. This is not a guaranteed next day service. Our service is Monday to Friday excluding bank holidays. The estimated delivery times is never guaranteed as we can’t predict high demand and unforeseeable events.  We do not currently ship outside of the UK and Channel Islands.

Out of Stock Items

In the event that the item/s you ordered are out of stock, then we will retain your order until the stock arrives then dispatch as requested. We will notify you by email of this unfortunate occurance.

Return and Refund Policy

Thank you for shopping at Loni’s Angling Centre

If you are not entirely satisfied with your purchase, we’re here to help.


From the date you receive your order you have 14 (fourteen) calendar days to inform us in writing (see Details Required) by using our contact page your intention of returning your goods. You also have 14 (fourteen) calendar days to return the item/s from the day you notify us. Your item must be unused and in the same condition that you received it. Your item/s must be in the original packaging. Your returned item/s need to have a copy of the original delivery/purchase receipt before a refund is agreed.


Unfortunately, we do not accept returns (unless received with a genuine manufacturer fault) of terminal tackle/consumables i.e. hooks, sinkers, line, bait etc.

We will not accept any item/s damaged by the purchaser trying to repair or getting someone else to do the repair on their behalf. You may still have the right to a repair, replacement or partial refund.


Once we receive your item/s, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit/debit card. You will receive the credit/debit card refund within 14 days of Loni’s Angling Centre receiving the goods.


You will be responsible for paying for your own shipping costs for returning your item/s. Original shipping costs are non-refundable. If you receive a refund, the cost of your return shipping will not be included as part of the refund.


All returned items must be suitably packaged (preferably use the packaging it was sent out with). You are therefore requested to keep outer packages in case of return. Return packaging is the sole responsibility of the sender. We will not accept damaged items due to insufficient wrapping for a refund.

Details Required

Your Name (in full)

Your Address

Email address

Contact telephone number

Description of item/s to be returned

Reason for return

Your Rights

We at Loni’s Angling Centre respect your rights to the ‘distance selling

Contact Us

If you have any questions on how to return your item to us, contact us at

[email protected]


Telephone: 01425 616323

Returned item/s are to be returned to:

Loni’s Angling Centre

119 Old Milton Road

New Milton


BH25 6DP